✔ Shipping is *FREE for all orders place online, over the phone or via email.
✔ We ship Australia wide to street addresses only.
✔ We deliver Monday to Friday between 7am and 5pm.
✔ Click and collect is available at both VIC and WA depots. Simply place your order with us and it will be ready to collect within 15mins or sooner.
✔ All orders placed before 2:30pm will be dispatched the same day.
✔ Shipping times are based on goods being dispatched from your closest warehouse. Please discuss shipping times with one of our team members if your shipment is urgent.
✔ Shipping times are approximate and are sometimes subject to delays outside of our control. If your shipment is being sent interstate, we advise that you do not book in time critical works based on the goods arriving on time.
✔ Free shipping is applicable for all items except for our lighting pole, cage range and cage liners. Once you have placed your order, a team member will be in touch to advise the cost of freight, based on the delivery location and quantity of poles ordered. If this freight cost is too high, you can cancel or change your order prior to the order being dispatched.
When?
✔ Orders shipped to Melbourne, VIC and Perth, WA metro suburbs will be delivered on our Next Day service on our own delivery vans:
Order by 4pm = delivery 5pm Next Day. View list of Metro Suburbs included in this service.
✔ All other areas will be delivered via 3rd party freight company with the following ETA’s:
Why?
If you are not fully satisfied with or no longer require any product that has not been used, you can return it to us for a full credit, ZERO RESTOCKING FEE!
It just needs to be in resalable condition, in original packing and packed in an outer carton for protection during shipping.
When our team receives the returned goods, you will see a credit note hit your inbox within 48 hours!
✔ Our team will arrange the collection of the products, we pay the freight back!
✔ Package the products in a box, ensure you remove any old shipping labels.
✔ We will email a shipping label to attach to the carton.
✔ Our courier or van driver will collect it from you.
CUSTOMER REVIEWS
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Rated 5 out of 5
Warren –
Super easy to use, fast and effective… saved me time, didn’t have to use a spitfire. This product has been very well thought out and is completely plug and play. Each cable is clearly labelled, no need to even read the installation manual. 🙂
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Warren –
Super easy to use, fast and effective… saved me time, didn’t have to use a spitfire. This product has been very well thought out and is completely plug and play. Each cable is clearly labelled, no need to even read the installation manual. 🙂